Refund policy
We want you to be satisfied with your Gornik & Drucker grooming products. If something isn't right, we're here to help.
Return window
You may request a return within 30 days of delivery. After 30 days, we're unable to offer a refund or exchange.
Eligibility — hygiene notice
Because our products are grooming and personal-care items, for health and hygiene reasons we can only accept returns of products that are unused, unopened, and in their original, sealed packaging.
Opened or used products cannot be returned or refunded unless they arrived damaged or defective (see below).
The following are non-returnable:
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Opened or used grooming products
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Gift cards
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Final sale or clearance items
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery at admin@gornikanddrucker.com with your order number and a photo of the issue. We'll make it right with a replacement or full refund, including any shipping costs, at no charge to you.
How to start a return
Email admin@gornikanddrucker.com with your order number and reason for the return. We'll confirm eligibility and provide return instructions before you ship anything back. Please do not send products back without contacting us first.
Returns should be sent to:
Gornik & Drucker Grooming Inc.
14120 Ventura Blvd Suite C #140, Sherman Oaks, CA 91423
Return shipping
Unless the item was damaged, defective, or incorrect, you are responsible for return shipping costs, and original shipping charges are non-refundable. We recommend a trackable shipping method — we can't guarantee we'll receive items shipped without tracking.
Refunds
Once we receive and inspect your return, we'll email you to confirm approval or rejection. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time to post.
If you haven't received an approved refund after 10 business days, please check with your bank or card issuer first, then contact us at admin@gornikanddrucker.com.
Exchanges
We replace items only if they are defective or damaged. To exchange for the same item, email admin@gornikanddrucker.com.
Questions
Email us any time at admin@gornikanddrucker.com.